I was preparing my defender for a 5 weeks expedition to Morocco and needed to have my 7x offroad lights wired, Winch wired, cubby box fitted, fridge platform built, fridge installed, dual-battery set-up installed, solar panel wired, USB chargers installed and several other electrical bit. Given I was doing a solo trip, I needed everything done properly as the last thing I needed was a shoddy job playing up when offroad in the middle of nowhere. As such, I started speaking to workshops and researching the best company to do the job.
I had heard about Bear Tough via a Facebook Land Rover Defender group. I read their reviews, and spoke to Andy on the phone. I left the convo thinking okay, he seems good, but I'll keep looking around. I did some more research, and in the end decided to go with Bear Tough. We agreed a date, and I dropped the car off. Andy had given me a rough estimate, so I was clear early on. We communicated throughout the work, and Andy advised on various ways the job could be done to ensure toughness and longevity. Whenever challenges came up, Andy had a solution. I felt well looked after, but not in a way that I would need to sell my kidney to pay for the job... Other odd bits that had been a bother were quickly addressed, such as rear door not locking, or dash clock not working. Importantly, all the fitments were done seamlessly. I had enough wiring to fill my engine bay, but with Andy's approach you, would have to go searching to see where the wires are. The entire job was done neatly and thoughtfully.
Overall, the service, professionalism, and quality of workmanship I received from Bear Tough is second to none. I would personally recommend Bear Tough for all of your electrical, overlanding or expedition builds. It was worth my drive from London, and I certainly got more value than what I paid for. I needed to get my car done to a tight timeline, and Andy knuckled down to complete the job. Andy is also just a nice person to deal with and speak to, which helps massively.
I'm writing this review at 12:45am. That is how much I stand by Bear Tough! If you're wondering, yes, I paid full price for the job. Some people do their job so well that you go out of your way to recognise them. Andy is one of those people, and Bear Tough is where you'll find him.